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Frequently Asked Questions
We understand navigating this can feel overwhelming. Discover more about how to get a prescription for vapes, our step-by-step process, therapies available and much more
Quitting & Managing Nicotine Dependence
No, it's never too late to quit smoking. Read more about the benefits here
There are various options in Australia to help you quit smoking. Read more about the options here
In order to legally access vaping products in Australia you need to obtain a prescription from a Doctor and access via an Australian Pharmacy. To learn more read here
Yes, nicotine is addictive and the best way to improve your health is quit all together. To learn more about nicotine click here
Vaping is a relatively new therapy therefore, the long-term risks are unkown. However, Public Health England and the US FDA have stated they believe it is 95% reduce risk than continued smoking. Read more about the available evidence here
Vaping can be effective to help you quit as independently reviewed by the Cochrane Institute. Read more about this here
Pharmacokinetics is the study of how the body absorbs, distributes, metabolizes, and excretes drugs. Read more here
Yes, any Doctor in Australia can prescribe under SAS C however, our Doctors specialise in this therapy.
Service Questions
If you do not have a Tabuu account simply click the 'Get Started' button in the menu. You will then gain access to the patient portal and be eligible to request a prescription or, upload your existing prescription. For more information, click here
If you're not eligible for treatment options we will contact you and organise a refund of your consultation costs, where applicable.
Tabuu is focused on delivering a positive outcome for you. Providing factual and balanced information for you to understand risks and potential benefits whilst providing convenience.
Tabuu pharmacy provides you with a range of options as the same approach does not work for every patient.
Yes, Tabuu is an online service that allows you to complete from the comfort of your home. We offer nationwide free express delivery for orders over $100 or, a flat $10 for orders under.
No, a referral is not needed. Our Australian Doctors will review your application on a patient-by-patient basis.
Prescription Questions
An independent Australian Doctor needs to review your application. Our aim is for this to be reviewed in under 24 hours.
Yes, for e-scripts only. Once you create your account you have the ability to upload an image of your existing prescription. For more information about process click here
Yes, we are able to dispense product using the QR code of your prescription.
If you're not eligible for treatment options we will contact you and organise a refund of your consultation costs, where applicable.
When you prescription expires you will be required to apply for another prescription which an Australian Doctor will review again.
Our Doctors specialise in helping patients quit smoking or manage nicotine dependence. The Doctor will review on a patient-by-patient basis and if appropriate, this maybe a suitable treatment.
Pricing Questions
Please see here for current consult pricing.
If you're not eligible for treatment options we will contact you and organise a refund of your consultation costs, where applicable.
Our goal is to offer a wide range of TGA compliant products with a variety of competitive price points to suit all patients.
In Australia there are strict rules and regulations when it comes to advertising prescription medicines including prescription vaping products and vaping flavours. Read more here
We offer free delivery for all orders over $150. If your order does not exceed $150 we offer $10 flat standard shipping or, $15 flat express shipping anywhere in Australia.
Yes, due to the extreme taxes on tobacco vaping is significantly more economical than smoking.
In some instances, some Private Health companies will reimburse for private medications. You will need to check the terms and conditions of your Private Health Insurer.
No, our consults are private prescriptions and therefore, cannot be claimed through Medicare.
Currently we do not offer benefits to concession card holders. If this is something of interest, please contact our customer support team here
The Pharmaceutical Benefits Scheme does not currently cover unapproved medicines however, some first line therapies are covered.
Ordering Questions
You're able to reorder medication from your patient portal, providing your prescription is still valid. Simply log back in to start shopping.
As we are selling medication we cannot offer returns or refunds for change of mind. If your product is faulty, please contact our team to discuss options
Please contact us immediately. If we have not shipped your order, we will be able to assist. Unfortunately, medicine cannot be returned and resold even if unused. Therefore, we do not offer refunds or exchanges if you change your mind.
Yes, once you purchase product we will send you an email with your tracking information included.
Yes, we offer free delivery for all orders over $150. If your order does not exceed $150 there will be a flat shipping fee of $10
Yes, Tabuu Pharmacy is based in Australia
About Tabuu
Yes, all our Doctors are registered and based in Australia
Yes, all our Pharmacists are registered and based in Australia
Yes, Tabuu's Australian based concierge team are here to assist you with questions. Please access our contact information here
Yes, all Tabuu Pharmacy products are compliant and can be found listed here on the TGA website