Quit Smoking & Managing a Nicotine Dependence
Am I too late to quit smoking?
No, it's never too late to quit smoking. Read more about the benefits here
What treatments are available to help me quit?
There are various options in Australia to help you quit smoking. Read more about the options here
Is nicotine addictive?
Yes, nicotine is addictive and the best way to improve your health is quit all together. To learn more about nicotine click here
What is pharmacokinetics?
Pharmacokinetics is the study of how the body absorbs, distributes, metabolizes, and excretes drugs.
Service Questions
How do I get started?
If you do not have a Tabuu account, simply click the 'Get Started' button in the menu. You will then gain access to the patient portal and be eligible to start a consultation or, upload your existing prescription. For more information, click here
What sets Tabuu apart from other services?
Tabuu is focused on delivering a positive outcome for you. Providing factual and balanced information for you to understand risks and potential benefits whilst providing convenience.
How does Tabuu prioritise patient needs?
Tabuu pharmacy provides you with a range of options as the same approach does not work for every patient.
Can I access Tabuu even if I live remotely?
Yes, Tabuu is an online service that allows you to complete from the comfort of your home.
Do I need a Referral to use Tabuu?
No, a referral is not needed. An Australian Doctors will consult with you about your needs on a patient-by-patient basis.
Consultation Questions
How long will it take to complete a consultation?
Our aim is to complete the consultation in under 24 hours.
Can I use a prescription I already have?
Yes, for e-scripts only. Once you create your account you have the ability to upload an image of your existing prescription. For more information about process click here
What happens if I am not eligible treatment?
If you're not eligible for treatment options the doctor will advise during consultation
What happens when my prescription expires?
When your prescription expires you will be required to apply for another prescription which an Australian Doctor will review again.
Pricing Questions
How much is a consult?
Please see here for current consult pricing.
How much are the medications I will be prescribed?
There is no guarantee that medication will be prescribed. Due to advertising restrictions, we cannot discuss pricing od treatment options.
Why can’t I see the medication and price before I have a consult?
In Australia, there are strict rules on advertising prescription medicines. That means we can only discuss specific medications and pricing once you have consulted with a doctor and found a treatment clinically appropriate.
How much is delivery?
We offer free delivery for all orders over $150 and free express delivery for orders of $220. If your order does not exceed $150 we offer $10 flat standard shipping or, $15 flat express shipping anywhere in Australia.
Is medication covered by Private Health Insurers?
In some instances, some Private Health companies will reimburse for private medications. You will need to check the terms and conditions of your Private Health Insurer.
Ordering Questions
How do I reorder?
If required, treatments can be reordered from your patient portal, providing your prescription is still valid. Simply log back in to start shopping.
Do you offer returns or refunds?
As the partner pharmacy is selling medication we cannot offer returns or refunds for change of mind. If there is a problem, please contact our team to discuss options
What if I need to change my order?
Please contact us immediately. If we have not shipped your order, we will be able to assist. Unfortunately, medicine cannot be returned and resold even if unused. Therefore, we do not offer refunds or exchanges if you change your mind.
Can I track my delivery?
Yes, once your treatment has been dispatched we will provide clear tracking details and information
Do you ship Australia Wide?
Yes, we ship Australia wide
Does my order come from Australia?
Yes, the partner pharmacy is based in Australia
Do you ship in discreet packaging?
Yes, all packing is plain and unidentifiable from the outside.
About Tabuu
Are your Doctors registered in Australia?
Yes, all our Doctors are registered and based in Australia
Does Tabuu have an Australian based call centre?
Yes, Tabuu's Australian based concierge team are here to assist you with questions. Please access our contact information here
Are Tabuu Pharmacists registered in Australia?
Yes, all our Pharmacists are registered and based in Australia
Service Questions
How do I get started?
If you do not have a Tabuu account, simply click the 'Get Started' button in the menu. You will then gain access to the patient portal and be eligible to start a consultation or, upload your existing prescription. For more information, click here
What sets Tabuu apart from other services?
Tabuu is focused on delivering a positive outcome for you. Providing factual and balanced information for you to understand risks and potential benefits whilst providing convenience.
How does Tabuu prioritise patient needs?
Tabuu pharmacy provides you with a range of options as the same approach does not work for every patient.
Can I access Tabuu even if I live remotely?
Yes, Tabuu is an online service that allows you to complete from the comfort of your home.
Do I need a Referral to use Tabuu?
No, a referral is not needed. An Australian Doctors will consult with you about your needs on a patient-by-patient basis.
Consultation Questions
How long will it take to complete a consultation?
Our aim is to complete the consultation in under 24 hours.
Can I use a prescription I already have?
Yes, for e-scripts only. Once you create your account you have the ability to upload an image of your existing prescription. For more information about process click here
What happens if I am not eligible treatment?
If you're not eligible for treatment options the doctor will advise during consultation
What happens when my prescription expires?
When your prescription expires you will be required to apply for another prescription which an Australian Doctor will review again.
Pricing Questions
How much is a consult?
Please see here for current consult pricing.
How much are the medications I will be prescribed?
There is no guarantee that medication will be prescribed. Due to advertising restrictions, we cannot discuss pricing od treatment options.
Why can’t I see the medication and price before I have a consult?
In Australia, there are strict rules on advertising prescription medicines. That means we can only discuss specific medications and pricing once you have consulted with a doctor and found a treatment clinically appropriate.
How much is delivery?
We offer free delivery for all orders over $150 and free express delivery for orders of $220. If your order does not exceed $150 we offer $10 flat standard shipping or, $15 flat express shipping anywhere in Australia.
Is medication covered by Private Health Insurers?
In some instances, some Private Health companies will reimburse for private medications. You will need to check the terms and conditions of your Private Health Insurer.
Ordering Questions
How do I reorder?
If required, treatments can be reordered from your patient portal, providing your prescription is still valid. Simply log back in to start shopping.
Do you offer returns or refunds?
As the partner pharmacy is selling medication we cannot offer returns or refunds for change of mind. If there is a problem, please contact our team to discuss options
What if I need to change my order?
Please contact us immediately. If we have not shipped your order, we will be able to assist. Unfortunately, medicine cannot be returned and resold even if unused. Therefore, we do not offer refunds or exchanges if you change your mind.
Can I track my delivery?
Yes, once your treatment has been dispatched we will provide clear tracking details and information
Do you ship Australia Wide?
Yes, we ship Australia wide
Does my order come from Australia?
Yes, the partner pharmacy is based in Australia
Do you ship in discreet packaging?
Yes, all packing is plain and unidentifiable from the outside.
About Tabuu
Are your Doctors registered in Australia?
Yes, all our Doctors are registered and based in Australia
Does Tabuu have an Australian based call centre?
Yes, Tabuu's Australian based concierge team are here to assist you with questions. Please access our contact information here
Are Tabuu Pharmacists registered in Australia?
Yes, all our Pharmacists are registered and based in Australia
Australian Registered Healthcare Professionals Including Authorised Prescribers
Nicotine Dependency and Smoking Cessation Treatments
Factual, Transparent and Balanced Information Focusing on Positive Patient Outcomes