Quit Smoking & Managing a Nicotine Dependence
Am I too late to quit smoking?
No, it's never too late to quit smoking. Read more about the benefits here
What treatments are available to help me quit?
There are various options in Australia to help you quit smoking. Read more about the options here
Is vaping illegal in Australia?
In order to legally access vaping products in Australia you need to obtain a prescription from a Doctor and access via an Australian Pharmacy. To learn more read here
Is nicotine addictive?
Yes, nicotine is addictive and the best way to improve your health is quit all together. To learn more about nicotine click here
Are there risks with vaping?
Vaping is a relatively new therapy therefore, the long-term risks are unknown. However, Public Health England and the US FDA have stated they believe it is 95% reduce risk than continued smoking. Read more about the available evidence here
Is vaping effective to help me quit?
Vaping can be effective to help you quit as independently reviewed by the Cochrane Institute. Read more about this here
What is pharmacokinetics?
Pharmacokinetics is the study of how the body absorbs, distributes, metabolizes, and excretes drugs. Read more here
Service Questions
How do I get started?
If you do not have a Tabuu account simply click the 'Get Started' button in the menu. You will then gain access to the patient portal and be eligible to request a prescription or, upload your existing prescription. For more information, click here
What happens if I am not eligible for a prescription?
If you're not eligible for treatment options we will contact you.
What sets Tabuu apart from other services?
Tabuu is focused on delivering a positive outcome for you. Providing factual and balanced information for you to understand risks and potential benefits whilst providing convenience.
How does Tabuu prioritise patient needs?
Tabuu pharmacy provides you with a range of options as the same approach does not work for every patient.
Can I access Tabuu even if I live remotely?
Yes, Tabuu is an online service that allows you to complete from the comfort of your home.
Do I need a Referral to use Tabuu?
No, a referral is not needed. Our Australian Doctors will review your application on a patient-by-patient basis.
Prescription Questions
How long will it take to get a prescription?
An independent Australian Doctor needs to review your application. Our aim is for this to be reviewed in under 24 hours.
Can I use a prescription if I already have?
Yes, for e-scripts only. Once you create your account you have the ability to upload an image of your existing prescription. For more information about process click here
What happens if I am not eligible for a prescription?
If you're not eligible for treatment options we will contact you.
What happens when my prescription expires?
When you prescription expires you will be required to apply for another prescription which an Australian Doctor will review again.
Do you offer vaping prescriptions?
Our Doctors specialise in helping patients quit smoking or manage nicotine dependence. The Doctor will review on a patient-by-patient basis and if appropriate, this maybe a suitable treatment.
Pricing Questions
How much is a consult?
Please see here for current consult pricing.
What happens if I am not eligible for a prescription?
If you're not eligible for treatment options we will contact you
How much are the medications I will be prescribed?
Our goal is to offer a wide range of TGA compliant products with a variety of competitive price points to suit all patients. Due to advertising restrictions - we cannot discuss price prior
Why can't I see the medication and price before I have a consult?
In Australia there are strict rules and regulations when it comes to advertising prescription medicines including prescription vaping products and vaping flavours. Read more here
How much is delivery?
We offer free delivery for all orders over $150. If your order does not exceed $150 we offer $10 flat standard shipping or, $15 flat express shipping anywhere in Australia.
Will I save money whilst using vaping to quit smoking?
Yes, due to the extreme taxes on tobacco vaping is significantly more economical than smoking.
Is medication covered by Private Health Insurers?
In some instances, some Private Health companies will reimburse for private medications. You will need to check the terms and conditions of your Private Health Insurer.
Ordering Questions
How do I reorder?
You're able to reorder medication from your patient portal, providing your prescription is still valid. Simply log back in to start shopping.
Do you offer returns or refunds?
As we are selling medication we cannot offer returns or refunds for change of mind. If your product is faulty, please contact our team to discuss options
What if I need to change my order?
Please contact us immediately. If we have not shipped your order, we will be able to assist. Unfortunately, medicine cannot be returned and resold even if unused. Therefore, we do not offer refunds or exchanges if you change your mind.
Can I track my delivery?
Yes, once you purchase product we will send you an email with your tracking information included.
Do you ship Australia Wide?
Yes, we offer free delivery for all orders over $150. If your order does not exceed $150 there will be a flat shipping fee of $10
Does my order come from Australia?
Yes, Tabuu Pharmacy is based in Australia
Do you ship in discreet packaging?
Yes, all packing is plain and unidentifiable from the outside.
About Tabuu
Are your Doctors registered in Australia?
Yes, all our Doctors are registered and based in Australia
Does Tabuu have an Australian based call centre?
Yes, Tabuu's Australian based concierge team are here to assist you with questions. Please access our contact information here
Are Tabuu Pharmacists registered in Australia?
Yes, all our Pharmacists are registered and based in Australia
Are all Tabuu Pharmacies products compliant with Australia regulations?
Yes, all Tabuu Pharmacy products are compliant and can be found listed here on the TGA website
Service Questions
How do I get started?
If you do not have a Tabuu account simply click the 'Get Started' button in the menu. You will then gain access to the patient portal and be eligible to request a prescription or, upload your existing prescription. For more information, click here
What happens if I am not eligible for a prescription?
If you're not eligible for treatment options we will contact you.
What sets Tabuu apart from other services?
Tabuu is focused on delivering a positive outcome for you. Providing factual and balanced information for you to understand risks and potential benefits whilst providing convenience.
How does Tabuu prioritise patient needs?
Tabuu pharmacy provides you with a range of options as the same approach does not work for every patient.
Can I access Tabuu even if I live remotely?
Yes, Tabuu is an online service that allows you to complete from the comfort of your home.
Do I need a Referral to use Tabuu?
No, a referral is not needed. Our Australian Doctors will review your application on a patient-by-patient basis.
Prescription Questions
How long will it take to get a prescription?
An independent Australian Doctor needs to review your application. Our aim is for this to be reviewed in under 24 hours.
Can I use a prescription if I already have?
Yes, for e-scripts only. Once you create your account you have the ability to upload an image of your existing prescription. For more information about process click here
What happens if I am not eligible for a prescription?
If you're not eligible for treatment options we will contact you.
What happens when my prescription expires?
When you prescription expires you will be required to apply for another prescription which an Australian Doctor will review again.
Do you offer vaping prescriptions?
Our Doctors specialise in helping patients quit smoking or manage nicotine dependence. The Doctor will review on a patient-by-patient basis and if appropriate, this maybe a suitable treatment.
Pricing Questions
How much is a consult?
Please see here for current consult pricing.
What happens if I am not eligible for a prescription?
If you're not eligible for treatment options we will contact you
How much are the medications I will be prescribed?
Our goal is to offer a wide range of TGA compliant products with a variety of competitive price points to suit all patients. Due to advertising restrictions - we cannot discuss price prior
Why can't I see the medication and price before I have a consult?
In Australia there are strict rules and regulations when it comes to advertising prescription medicines including prescription vaping products and vaping flavours. Read more here
How much is delivery?
We offer free delivery for all orders over $150. If your order does not exceed $150 we offer $10 flat standard shipping or, $15 flat express shipping anywhere in Australia.
Will I save money whilst using vaping to quit smoking?
Yes, due to the extreme taxes on tobacco vaping is significantly more economical than smoking.
Is medication covered by Private Health Insurers?
In some instances, some Private Health companies will reimburse for private medications. You will need to check the terms and conditions of your Private Health Insurer.
Ordering Questions
How do I reorder?
You're able to reorder medication from your patient portal, providing your prescription is still valid. Simply log back in to start shopping.
Do you offer returns or refunds?
As we are selling medication we cannot offer returns or refunds for change of mind. If your product is faulty, please contact our team to discuss options
What if I need to change my order?
Please contact us immediately. If we have not shipped your order, we will be able to assist. Unfortunately, medicine cannot be returned and resold even if unused. Therefore, we do not offer refunds or exchanges if you change your mind.
Can I track my delivery?
Yes, once you purchase product we will send you an email with your tracking information included.
Do you ship Australia Wide?
Yes, we offer free delivery for all orders over $150. If your order does not exceed $150 there will be a flat shipping fee of $10
Does my order come from Australia?
Yes, Tabuu Pharmacy is based in Australia
Do you ship in discreet packaging?
Yes, all packing is plain and unidentifiable from the outside.
About Tabuu
Are your Doctors registered in Australia?
Yes, all our Doctors are registered and based in Australia
Does Tabuu have an Australian based call centre?
Yes, Tabuu's Australian based concierge team are here to assist you with questions. Please access our contact information here
Are Tabuu Pharmacists registered in Australia?
Yes, all our Pharmacists are registered and based in Australia
Are all Tabuu Pharmacies products compliant with Australia regulations?
Yes, all Tabuu Pharmacy products are compliant and can be found listed here on the TGA website
Australian Registered Healthcare Professionals Including Authorised Prescribers
Nicotine Dependency and Smoking Cessation Treatments
Factual, Transparent and Balanced Information Focusing on Positive Patient Outcomes